Annual Report and Form 56-1

Business Response to COVID-19: Crisis vs Opportunity

2020 was an unprecedented challenging year. It is difficult to understate the impact of the Coronavirus 2019 (COVID-19) pandemic on every aspects of our lives, on every community, and every country around the world. I know the level of stress and pain that you have faced and I want to acknowledge the incredible circumstances that we all endured. Yet, despite all these, we helped our business rise to the unique challenges that the pandemic has presented to our industry and Esso (Thailand) Public Company Limited. It is inspiring to see that we have achieved record safety and strong reliability performance, while supplying Thailand critical energy‘s need. We met our business objectives and support various relieve efforts critical to the response of the pandemic. We achieved all these while balancing health concerns and new responsibilities both at work and at home.